... is wondering around the store helping people that come in looking at brochures etc. This would improve the time I have to wait to be seen and when I receive a greeting. Also they should take into account when they are busy and rotor more staff to deal with the number of customers. Brochure display- The brochure display was very good and I was impressed. The range of destinations was huge. I think this is very important for people who enter the shop as it gives them a clear indication of all destinations and resorts. The only problem I had with it was when I had a look on the internet for hotels in Ibiza there was more than in the brochure. The brochure display was good but the reason I didn't give it a 10 out of 10 is because all of the holidays that Thomas Cook sell were not in ...

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