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... from the coach park will be charged extra for this journey. As with most tours there is a break even point that the company meet. In addition UTourEuro has to ensure that it makes a 20% profit on each tour. If there is not enough interest then the tour will not go ahead. Any proposed computer system must ensure that it caters for the needs of all their staff, as many are not computer literate. ACTION PLAN: UTourEuro needs to improve its administration and efficiency by implementing an IT system. It will need to provide a simple system that is as automated as possible to allow for staff that may have no IT skills. Some training for the staff will be needed to allow the IT system to run as efficiently as possible. * I will design a range of IT solutions to help the UTourEuro Company to run as a professional service ...