... the easiest and most reliable sources of gaining this information required is to interview Elain Ridgeway and Mrs Sawford who both organise catering for school lunches and special events such as concerts. * To make this successful I will firstly have to find out what businesses are currently using so I know what I have to better, I will also be able to ask their views and what they think it should include. Therefore then using their input I should be able to design a spreadsheet that it caters for as many of their needs as possible. * Design several layouts for my final spreadsheet using the views of potential users and choose the most appropriate. * Then using that templates create a fully functional spreadsheet that is useful, and substantially better than what they are currently using. * Test it and if necessary make changes to improve the quality. * Then I will have ...

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