... sender has used jargon or technical terms. 6. Idea understood Has the receiver correctly interpreted the message and understood the idea which the sender is endeavouring to put across? Problems may include: * ambiguity * incompleteness. Feedback As communication is a two way process, the feedback provided by the receiver will reassure the sender that the message has been: * received * comprehended * correctly interpreted * that the receiver is ready to go on to the next stage. The ability to communicate is one of the skills required by the valuer. It is a fact that most people do not think consciously about these very important skills. A little thought and care will undoubtedly improve anybody's ability to communicate successfully. In the context of Share Valuation we should consider: * the writing of letters; * the use of the telephone; * face-to-face meetings. Communication is a fundamental part of all our lives. The range of methods we can use ...

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