... expresses new ideas to try and clarify our ideas. For a simplified version see the diagram below (www.dyad.org) However using the communication cycle doesn't mean that it is correctly used all the time, sometimes people listen but they do not hear just what the other person is trying to discuss, to use the communication cycle effectively it requires active listening which involves hearing what the other person has to say and being able to use the cycle to demonstrate that you understand what the other person has to say. When faced with having to communicate difficult, complex and sensitive issues it is important that a great deal of care is taken. When having to break unfortunate news to a person it helps to emulate their feelings so better consideration can be given. When explaining a complex and sensitive issue to someone it is best to find a quiet place to sit them down ...

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