... customers. For instance if someone wants to buy, sell or rent a house, and he phones and makes an appointment with GREENWAY'S ESTATE AGENTS, Tom himself goes to the customer to discuss about the terms of the contract and sometimes he guides the customer who needs some help about the mortgages or the solicitors and many more. The flexibility of GREENWAY'S ESTATE AGENTS is the other advantage for the business because only one person owns the business and the decisions can be taken quickly and flexibly without consulting anyone because he is his own boss and does not take orders from anybody. This very important in some business activities such as GREENWAY'S ESTATE AGENTS where the customer demands change quickly or where each customer's requirements are different, so different that they need to have a lot of abilities to the customers. In fact his skills, his good personality, his knowledge ...

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