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Words: 11,561 | Submitted: Mon Dec 17 2007
... recent years it has opened up a website that provides online shopping to customers and also provides a standard delivery service. Aims and Objectives Asda's aim since it started of in 1965 to present is still the same. 'To be Britain's best value retailer exceeding customer needs... Always' In simpler words 'to make goods and provide services more affordable for everyone but not lacking quality or superior service' To obtain this their objectives are: * 'Respect for the individual' This means they respect everyone who comes to their store and provide services for everyone individually. * 'Strive for excellence' If they want to achieve they want to do it in excellence and in perfection to the very last detail. * 'Service to our customers' When customers come to their store there should be every service available to them for their individual needs. To fulfil these objectives they have: * Opened an all-day restaurant or café in their stores. * For people with disabilities ...
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