... governed by the Police Act 1996. The PCA supervises investigations into complaints against police officers in England and Wales. To make an official complaint, you can go to any police station to make your complaint, the senior officer on duty who will probably be an inspector or a sergeant will see you. If you do not wish to go to the police station then you can do one of the following, visit your local Citizens Advice Bureau. They can tell you if you've got grounds for a complaint; you can visit your local Racial Equality Council, if you think your complaint might be about a racial incident; contact your solicitor or your Member of Parliament; get someone else to put forward your complaint, for example, your local Citizens Advice Bureau, the Law Centre, a neighbour or a friend. You will need to write a letter authorising them to make the ...

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