... they scan items; pack bags; sign cheques; answer queries of customers; welcome customers; check signatures and work on the till. An operative (cashier) reports to his/her supervisor because they have to follow the supervisor's instructions and inform them if they have any problems in carrying out their tasks. An operative needs to have common sense and a flair for dealing with people. They must have good practical skills. For example a cashier must remember the codes fro the fruit and vegetables even though they are listed because it's much quicker. Tesco often gives operatives training to help them gain qualifications linked to their jobs. A supervisor is responsible for a group of staff within a department. The buying supervisor in Tesco is responsible for the other two soft-drink buyers. He must ensure they do the tasks given by the manager and has to put forward a promotional plan for his ...

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