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Words: | Submitted: Thu Aug 17 2006
... OCB literature has being strongly dependant upon individually-based perceptions of organizational procedural justice (Tepper, Lockhart and Hoobler 2001) as mediated by psychological elements such as trust and organizational commitment (Tepper, Lockhart and Hoobler 2001). This process is marked by a succession of exchange relationships through which employees reciprocate what they perceive to be favourable treatments from their employer (Organ 1990; Coyle-Shapiro, Kesler and Purcell 2004). Similarly, researchers writing about the notion of psychological contract have pointed out that the development of an individual's psychological contract constitutes a gradual process through which emerge mental schemas about the evolution of the employment relationship (Rousseau 1997). According to this framework, employees "reciprocate employer treatment through a cognitive dimension" (Coyle-Shapiro, Kesler and Purcell 2004) in accordance with their perceptions of procedural justice demonstrated by the organization (Coyle-Shapiro and Kesler 2003; Robinson et al. 1994). Therefore, since literatures about OCB and psychological contract both originate ...
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