... system, it was not designed well enough, to cope with all of the requirements of the system. It worked fine when the tickets were sold at normal price, but when the tickets were put on sale the system crashed. This shows that there was not enough communication between the IT specialist and the end user, so the IT specialist did not know that this was a requirement and so did not design the system to be able to cope with sales. This is known as an Interaction Failure. Another possibility is that the system designer was not fully experienced or qualified, as then they may have not fully analysed the information requirements of the organisation. Lastly, the hardware used by the company may not have been improved also, which would cause it to crash when asked to do something different than the normal operation task. The second project I am ...

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