... balance between real and virtual interactions - Equitable access to technology and information across the globe. Three important issues must be carefully considered in the field of e-health: 1- e-Procurement: addresses organizations adaptation to the internet-based tools to manage medical supplies. It includes the usage of standardized and universal numbering system, and the move toward an online business platform for the data interchange. 2- e-Connectivity: Many of the functions associated with claims submission sand payment are repetitive tasks that are more efficiently done by computers. The most expensive are the tasks surrounding the claims process, such as eligibility checks and referrals. 3- e-Benefits: One of the primary drivers of the e-benefits is the possibility of self-service tools through which employees can customized their own insurance plans and have ready access to them. Once the insurance information is made easily available to employees, they become more responsible about their benefits. Drawbacks of e-Health - The tension ...

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