... small part of communication is what you are actually saying this can make it complicated when you are communicating with others as what you are saying will mean perfect sense to you but it may be interpreted to mean something completely different. In most cases the tone of your voice is either taken for granted or perceived unconsciously. The tone of how you say something is 38% of the way that you communicate. 55% is non verbal communication and what you say is only 7%. This shows that awareness of the appropriate tone and good voice control this is important for all care workers. Communication skills are a vital and necessary to have in any care setting. If you have good communication skills you can make sure that you get every thing done as efficiently and effetely as possible. Also when you are dealing with people in a social care environment you ...

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