... with the children, their parents and other workers. When working in different sectors you have to use good listening skills and you have to be able to use open and closed questions when needed. You also have to use postures, eye contact, proximity, facial expression, body language, makaton, art, music and drama Walsh (2005). All these types of communication can be used in all care settings to send different types of message. There are 4 different types of communication skills. In other for an effective communication to take place, all these communications skills are needed to be applied as a care worker. Non-Verbal Non-verbal communication is a type of communication without the use of spoken words. "Communication that occurs as a result of appearance, posture, gesture, eye contact, facial expressions, and other non linguistic factors". www.nku.edu (2005). Non-verbal includes facial expressions, tones of voice, gestures, eye contact, spatial arrangements, and patterns of touch, expressive movement, ...

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