... doctors use medical language in a way to maintain status & power( Bourhis (1989) so the patients do not ask any questions because they don't understand therefore it is better for the doctor because it saves them a lot of time. This means that most of the time patients don't understand what there real illness is . Ideally the relationship between the patient and health workers is not so positive at all times. (Robinson & west) did a study where the patients had to record there intimate details on either a computer or questionnaire. Patients preferred to record there details on a computer this tells us that people are not comfortable with sharing there symptoms with doctors this could be because they are embarrassed, they don't like there doctors or attitude or just don't trust their doctors. Argyle suggests that facial postures expressions are 4 times as powerful then verbal communication. Non-verbal ...

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