... the health care system. As suggested by Ley (1988) and Farberow (1986), "In economic terms, the expense of non-compliance is staggering ... in human terms, the expense is tragic." To avoid it happening communication should be seen as a key to a successful patient care. While much is known about communication and satisfaction the actual experience of communication and satisfaction during barium enema examination has not been thoroughly documented. There is therefore little information to guide radiographers on how to communicate and satisfy patients undergoing barium enema. The following essay discusses how the radiographer or radiologist (a doctor specialising in the use and the interpretation of x-rays (www.radiologyinfo.org)) can enhance patient compliance and satisfaction by providing communication whilst carrying out barium enema procedure. A barium enema, or lower gastrointestinal (GI) examination, is an X-ray examination of the large intestine, which consists of cecum, colon, rectum and anal canal (www.chclibrary.org) (See appendix 1 for ...

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