... can be very hard, especially when you are the supervisor and responsible for your department. When both the decision and outcome it may have will ultimately affect you and your department and add the fact that you are the one that has to answer to higher authority. This is why I really think this technique is great because you incorporate how it will affect everyone around you from the employee to higher management. How this decision making technique works is that there are literally six hat you wear and each hat has a different way of thinking. For example: the first hat you wear is the "White Hat." This hat allows you to focus on data and/or information. This is where you identify the problem or issue with the information you have by researching the information. The second hat you wear once you have the problem is the ...

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