... identify the bottlenecks in the process, and expand the diagrams to include supplier dependencies. Equipo also developed a measurement strategy and a balanced scorecard for the operation. In addition, the paper covers the key areas to be measured and how measuring addresses the key improvement areas. ZAPS is experiencing high overhead costs from the internal manufacturing of the new doll's electronics. Consideration is being given for outsourcing some of their manufacturing or technology activities in order to streamline processes and save costs. After extensive research, Equipo's recommendation is that they outsource the electronics of the new doll using a technology company called Aerotronics. Outsourcing will allow the company to focus on the remaining functions, which will allow resources to be used more efficiently elsewhere. This will result in increasing productivity, freeing-up additional resources, and improving the supply chain. Flow diagrams charting the process are found at the end of ...

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