... business name. There is no existing process to transfer product details from the sales forms to any other reports. When the shop first opened, the owner worked full time along with a part time sales assistant. Competitive prices, informed customer service and a willingness on the part of the owner to find specialist sports equipment for customers resulted in dramatic sales growth over the 18 month period. The shop has recently won several important contracts with local schools and sports clubs to be the supplier of their official sports kit as well as sports equipment. To meet growing demand, the shop now carries a wider range of products with an increased number and range of items held in stock. Although the owner still works in the shop full time, she now has to spend an increased amount of time each day either with suppliers or on stock related tasks. In ...

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