... up a manual book ordering system. Potential users The potential users for the system are going to be all employees (6 people). As each member of staff will have different levels of experience with computerised programmes and computers in general it was vital I carried out a questionnaire that provided me with some knowledge on what they are capable and familiar with. In general the feedback from the questionnaires was very encouraging and positive, as 5/6 of the workforce where familiar and confident using computers and all of them agreed that a new computerised system could be more efficient. Other information I gathered which will be of use is that only 1/6 of the employees have used and are comfortable using Microsoft Access which means I can consider alternatives when designing and creating the new system. A blue print of the questionnaire can be found at the end of the Analyse ...

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