... will be effective with much more data. The current system, Lotus SmartSuite, is not designed with their company in mind and is therefore complicated to operate and the addition of data is often laborious. I hope to improve their situation by creating an automated database, so that creating documents and modifying data is a very simple task. 1.1.2 User Requirements The owners of Castle Couriers have a number of requirements: -Reduce time spent on inputting data -This will aid the expansion process because an increase in data will not lead to a further increase in time spent processing. -Increase ease of finding data -Again a time saving requirement, useful during the complicated period of expansion. -Producing a sufficiently high quality document range -Now that the production of documents is virtually automatic, the end users are keen to see that the quality does not decline. -Must be user friendly due to lack of computer literacy of end user -There must be ...

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